Privacy Policy

At FlexiEtrips, we design personalized vacations — not data mining tools. Your privacy is essential to us. We’re committed to protecting your information, using it responsibly, and never spamming your inbox, calls, or messages.

By using our website www.flexietrips.com or mobile app, you agree to the terms laid out in this policy. We recommend reviewing this policy from time to time as it may change with updates.

1. What Information We Collect

  • Name, email, phone number, and address
  • Travel preferences and details of fellow travelers
  • Payment information (processed securely)
  • Device and browsing data (IP address, OS, browser, etc.)
  • GPS location (if permission is granted)
  • User content such as reviews, photos, or testimonials
  • Information from third-party social platforms if you connect with us through them

2. When and Why We Collect It

  • Make a booking
  • Contact customer support
  • Register an account or sign up for newsletters
  • Use location-based features
  • Submit content (photos, videos, testimonials)
  • Participate in promotions or surveys

We collect this data to complete and manage your bookings, provide customer support, personalize your trip planning, improve our services, notify you about offers (if you opt in), and meet legal requirements.

3. Use of Cookies and Session Data

We use cookies to remember preferences, analyze performance, and show relevant offers. Session data like browser type, IP address, and time spent is collected anonymously. You can manage cookies in browser settings, but blocking them may affect functionality.

4. Data Sharing and Third Parties

We do not sell or rent your personal data. We may share it with travel service providers, payment gateways, support vendors (under confidentiality), legal bodies, and advertising platforms (anonymized). All partners follow strict data protection practices.

5. Marketing Communications & Opt-Out Policy

You may occasionally receive promotions, tips, or price alerts. Opt out anytime via 'Unsubscribe', account preferences, or by emailing us. No spam — we honor your choices.

6. Security of Your Information

All data is transmitted securely using SSL encryption. Our infrastructure follows best practices to prevent unauthorized access. However, no system is 100% secure, so please maintain strong passwords and log out after use.

7. Children’s Privacy

Services are not for individuals under 18. We do not knowingly collect data from minors, and will delete it immediately if found.

8. Your Rights and Controls

You have the right to view, update, correct, or delete your data; withdraw consent; request a copy; or lodge complaints. Contact info@flexietrips.com to exercise these rights.

9. Location and Device Permissions

With consent, we may use location services to suggest attractions and improve functionality. Camera/mic permissions are only used for support interactions.

10. User-Submitted Content

By sharing content, you grant us a worldwide, royalty-free license for marketing unless you opt out. We will remove content upon request.

11. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via email or website notice.

12. Contact Us

📧 Email: info@flexietrips.com
📞 Phone: 9805722642
🏢 Office Address: Solan, Himachal Pradesh